Shipping policy

Made-to-order
Each Onde Noire piece is made to order by our printing partner. Please allow 2–3 business days for production before shipment.

Delivery times (after production)
Metropolitan France: delivery within 30 days of order confirmation. A tracking number will be emailed to you once the order has shipped.

Shipping costs
France: €7.99 — European Union and International: €6.99.
Free shipping on orders over €65.

Customs
For deliveries outside the European Union, customs fees may apply and are the responsibility of the recipient.

Delayed or lost packages
If your order does not arrive within the estimated timeframe, please contact us at contact@ondenoire.com with your order number; we will open an inquiry with the carrier and keep you updated within 48 hours.